POOL Membership Terms
POOL is a members-only private space built on trust between its users and consideration for our neighbors.
1. About POOL
POOL is a members-only private space operated by Cal Inc. (“Operator”). It is a place where members can bring their own activities, including work, treatments, photography, meetings, physical care, and time with friends. POOL is not an ordinary hourly rental space open to the general public; it is sustained by trust between users and consideration for the neighborhood.
2. Membership
Membership requires an application review. The Operator reviews each application and invites approved applicants to join. The Operator is not required to disclose its review criteria or reasons for a decision. Membership is personal and may not be transferred or sold to a third party.
3. Membership Fee
The monthly membership fee is the amount individually agreed between the Operator and each member at the time of joining or when the fee is changed. Different fees may apply to different members. Any change to a member’s fee will be presented in advance and made by mutual agreement.
4. Reservations and Use
POOL is reservation-only. Standard use is in three-hour slots, generally beginning at 9:00, 12:00, 15:00, 18:00 and 21:00 each day. One three-hour slot per day is included in the membership fee; each additional slot on the same day is charged ¥4,000 (tax included). Members may hold up to three included future slots at once. Bookings may be made up to three months ahead. Preparation, cleaning, restoration and complete exit must all be completed within the reserved time. Early entry is not permitted even if the previous user leaves early.
5. Guests and Non-members
Members may invite clients and other people for work, treatments, photography, meetings and related activities. Friends and family may also use POOL without the member being present. Use is generally limited to four people. Reservation slots themselves may not be sold, resold or transferred for payment. The booking member remains responsible for ensuring that invited users follow these Terms and the POOL rules, including when the member is not present.
6. Work and Commercial Use
Work and commercial activity are permitted at POOL. Members may invite clients and receive payment for treatments, training, photography, meetings, small-scale production and other activities of their own. Members may not profit by renting POOL itself to third parties.
7. No Unattended Handoffs or Lending
Members may not leave photography equipment, products, tools, luggage or other items at POOL for third parties to use or collect while the member is absent and then retrieve those items later, or otherwise use POOL as an unattended handoff or lending location. The Operator may terminate membership immediately, without prior warning, if such use is confirmed. This does not apply to belongings used during an ordinary reservation or storage expressly approved by the Operator.
8. Privacy — and Protecting This Environment
POOL values being a private place where users can feel at ease.
The Operator will not install surveillance cameras or other devices that continuously film or record inside POOL, and will not film, video-record or audio-record users while they are using the space.
This is not simply the absence of security cameras. It is a promise from POOL to its members to respect their privacy.
As a result, if loss, theft, damage, accidents or other disputes occur between users, clients or other guests, POOL cannot provide surveillance footage, recordings or similar evidence.
This environment depends on every user being considerate of our neighbors. Please take particular care with conversation, music, arrivals and departures, and other noise, especially at night.
If complaints from neighbors or other circumstances make this approach impossible to maintain, POOL may have no choice but to change its security or management methods.
We ask every user to help protect this environment so that POOL can remain a private space without surveillance.
9. Cleaning and Restoration
Users must complete cleaning and restoration within their reserved time. Used dishes must be washed and returned. After using the shower or washbasin, remove hair and water droplets. Used towels must be placed in the designated washing machine and the wash cycle started before leaving. Garbage must not be left inside and should be taken to the designated outdoor collection area. POOL provides necessary cleaning supplies and detergents.
10. End of Reservation
The end time of a reservation is the time by which everyone must have completely exited, not the time to begin cleaning. Cleaning, restoration and garbage disposal must be completed before the reservation ends.
11. Overnight Use
POOL Members booking the 21:00 slot may extend their stay until 8:00 the following morning for an additional ¥3,000 (tax included). For Online Members using POOL on a spot basis, the night extension is ¥6,000 (tax included). Booking the 9:00 slot the next morning as well extends the stay until 11:00 for an additional ¥4,000 (tax included). Usage fees are charged to the registered card when the booking starts. Guests must bring their own bedding. Connection to a following morning reservation and other details are governed by the conditions shown at the time of booking.
12. Prohibited Conduct
Prohibited conduct includes unlawful acts, behavior that causes serious disturbance to neighbors, intentional or grossly negligent damage to facilities or equipment, resale or paid transfer of reservation slots, unauthorized use of POOL as a third-party lending or handoff location, and other conduct that materially interferes with POOL operations or other users.
13. Warnings and Termination
For inadequate cleaning, failure to restore the space, neighborhood disturbance or other rule violations, the Operator will generally first request improvement. Reports from the next user may be used to contact or warn the previous user. Repeated problems may result in termination of membership. However, unattended handoff use, serious nuisance, intentional damage, or other serious conduct that makes the relationship of trust impossible to maintain may result in immediate termination without prior warning.
14. Loss, Damage and Disputes
Members and their guests are responsible for their own belongings. Transactions, payments, treatments, work, loss, theft and other disputes between users or between users and their clients or guests should generally be resolved by the parties involved. Where POOL facilities or equipment are damaged, the actual cost of repair or replacement may be charged depending on the circumstances.
15. Cancellation of Membership
Members may request cancellation through the designated procedure. The effective cancellation date, final payment and other conditions will follow the terms communicated when joining or when cancellation is requested.
16. Changes to These Terms
These Terms may be changed in response to changes in POOL operations, facilities, social conditions or other circumstances. Changes that materially affect members’ conditions of use will be communicated in advance. Changes to an individually agreed monthly membership fee remain subject to Article 3.
Draft ｜ September 26, 2026